Purchasing & Shipping

Purchasing & Shipping

We want you to be happy with your purchase. If you would like any advice or help before making your purchase, please email fiona@fionadillonart.com

Whilst every care has been taken to show the artwork as accurately as possible with regard to size and colour, the image you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies will not be a valid reason for return.

Payments


PayPal

Payments can be made securely through PayPal in British Pounds Sterling. To pay by PayPal please just follow the checkout process. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. We do not store any of your debit/credit card details.

Bank Transfer

If you would like to pay by bank transfer, please email fiona@fionadillonart.com and we will email the details of how to pay. You will need to make the bank transfer immediately so we can mark the artwork as sold and unavailable to others.

Shipping

Domestic (Mainland UK)

Product                                                                      Price

Print                                                                           £15.00

Original Canvas (smaller size)                                 £15.00

Original Canvas (medium size)                               £29.00

Original Canvas (larger size)                                   £39.00

Shipping
 

Within mainland UK pieces are sent by Royal Mail, Parcel Force, FedEx or other courier depending on size and weight. Most mainland UK deliveries arrive within 2 days from time of shipping. 

Original Canvases will be packed and shipped within 5-7 business days for mainland UK delivery.

Prints only (no mounts included) will be shipped within 7-10 business days for mainland UK delivery.

Mounted Prints will be shipped within 10 business days for mainland UK delivery. 

Mounted Original Watercolour and Mixed Media paintings will be shipped within 5-7 business days for mainland UK delivery.

Gift Cards will be sent electronically on the date you specify to the recipient email address given.

If you require any further information on delivery charges, time scales, etc. please email fiona@fionadillonart.com

 

 

About Delivery

You will receive an order confirmation to your e-mail immediately upon successful payment. Please ensure you provide the correct contact details and delivery address when placing your order. 

Once your order has been processed, you will receive a shipment notification email with an estimated delivery date. 

Is it safe to buy from you?

Yes. We provide a safe and secure online shopping experience so you can shop with confidence.

Shipping Policy

Please see Shipping Policy here

Help. Where's my package

If you haven't received your package within the specified delivery time, please email us here and we will look into the matter for you.

Refund Policy

Please see Refund Policy here

Is it safe to purchase from your website?

Yes. We provide a safe and secure online shopping experience so you can shop with confidence. As an affiliate of Shopify Payments, our store is equipped with data protection tools as well as constant security monitoring. Shopify Payments is one of the most secure payment processors available.